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Overcoming “Who is this?” or “What’s this about?”

OPENER: Hi Tom, it’s Warren over at SCC. We’ve sent you a few letters about extended warranty and I was calling today to grab you that free quote before they close the file. I’ve got the 2014 Honda Civic on file, correct?

CONSUMER: Uhhh, who is this?

OPENER: Yeah, it’s Warren over at SCC, we quote vehicles for extended warranty. What’s the mileage on the Civic?

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Warren T.

Warranty Opener
How to Overcome Intro Objections (Process)
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Studio City, CA 91604

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