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A nationwide warranty supplier helping consumers find the right programs for their vehicle protection needs.

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Protected: Opener Training

How to Overcome Intro Objections (Process)

The Intro Objections Process will train you on how to overcome objections at the top of your calls. The process is simple, but we’ll go into individual objections in the next few videos.

3-STEP PROCESS for OVERCOMING OBJECTIONS:

  1. Listen Actively
  2. Respond Briefly
  3. Move the Call Forward by Asking a Question (like “what’s the mileage?”)
How to Initially Open Your Calls
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Overcoming “Who is this?” or “What’s this about?”
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