Ok, if there was a way to enroll the vehicle today and hold off on processing the payment until a later date, would you enroll the vehicle now?
Ok, since the vehicle doesn’t normally qualify for this level of coverage and service, they are going to require some form of payment today. How close can you come to the deposit of (FORTE Deposit or $149)?
[IF CONSUMER SAYS “NOTHING / NO MONEY TODAY”]
Keep in mind the finance company is extending a zero interest loan to cover the cost of the warranty, so they are going to require some amount on a debit or credit card to show you have the ability to make a monthly payment. How much do you have available on your card?
[IF CONSUMER SAYS “I’M NOT SURE HOW MUCH MONEY I HAVE”]
Well, the minimum is 10% of the deductible, which in this case is $10. We’re going to process $10 today, and the balance will come out at a later date. What’s the full name on your card – is there a middle initial?
[IF “NO, I WON’T ENROLL TODAY”]
Ok, what’s holding you back from enrolling?
[CHOOSE APPROPRIATE OBJECTION RESPONSE]