You have questions. We have answers.
Why do people need extended auto warranties?
In a day and age where our cell phones act as miniature computers able to transmit data instantly and wirelessly connect people around the world, why don’t we have the technology to build a vehicle that lasts forever?
The answer is simple; there just isn’t enough money in manufacturing vehicle components that don’t break. If today’s cars and trucks were built to last, manufacturers would end up throwing away billions of dollars made from consumers returning to maintain, fix or replace their vehicles.
Frequently asked.
What is an Extended Auto Protection plan?
An Extended Auto Protection plan or an Extended Vehicle Service Agreement safeguards you from unexpected repair bills. It pays for covered mechanical and electrical parts when your car breaks down. Our plans pay for the cost of parts and repair labor.
Can I still get and Extended Auto Protection plan if I’m no longer covered under the original manufacturer’s warranty?
Yes, even if you are no longer covered under the original manufacturer’s warranty you can still qualify for an Extended Auto Protection plan. The level of coverage your vehicle will qualify for will depend on the current age, mileage and condition of the vehicle.
What is the procedure when I need to file a claim?
Have your mechanic call the Claims Department at (800) 599-9557 to let them know what repairs need to be done. Once the plan has been verified and the repair is authorized, your mechanic will be paid over the phone with a corporate credit card. The process is that simple.
Where can I have repairs done?
Your vehicles dealership or any repair facility of your choice in the United States or Canada providing the mechanic is A.S.E. Certified.
How can I get my car towed?
Call the emergency roadside assistance number in your service agreement and the nearest tow truck will be sent to your location.
How do I use my car rental benefits?
Once it has been determined that the failed part is covered, you will be reimbursed for a rental car from the rental car agency of your choice under the terms and conditions stated in your service agreement.
Learn more about what we offer.
A-rated
We are backed by the best A-rated insurance companies currently in the business to ensure your vehicle repair needs are covered.
Benefits
In addition to our protection plans, we also offer additional benefits including roadside assistance, travel expenses, and more.
Coverage
We offer a host of premium, certified plans to keep the car you love on the road and in tip-top shape.
Expertly Trained
Our sales agents are thoroughly trained so you get the best in customer service and work with agents that know what they’re talking about.