A nationwide warranty broker helping consumers find the right program for their vehicle repair needs.
Dispositions are how agents result a lead (or a call). Every lead that you encounter in Vanillasoft will need to be dispositioned. Once you result (disposition) a lead, another lead will pop up for you.
Before that – there are a few tactics we want to discuss to help you be more successful on the phones.
We have a disposition one-pager (or cheat sheet) that lists out all the dispositions and when to use them as well as what you want to add to your comments.
You can download the below PDF and save it to your computer – if you have trouble resulting a call – follow this cheat sheet.
Move to the next video where we discuss when to use N-PTCHD (Not Pitched) result code.