A nationwide warranty supplier helping consumers find the right programs for their vehicle protection needs.
The N-PTCHD (Not Pitched) result code will be used when a contact picks up the phone, but you never give the rate/quote of the vehicle.
So, if someone picks up and says “Hello” – you will never NC (No Contact) that lead, even if that’s the ONLY thing they say.
When you choose the N-PTCHD result code – you need to add in information on why you did not quote their vehicle and then choose the best dropdown that matches your comment.